1) How long have you been in business? How many cars in your fleet? What percentage of business is wedding vs. airport runs? BEWARE: A limo service heavy into airport runs may or
may not be on time for your wedding due to late flights etc.
2) Which business associations do you belong to? Examples: Limousine Assoc. of Houston, Chamber of Commerce, Better Business Bureau,
Convention and Visitors Bureau, Lions Club, Rotary Club. Their membership in these groups indicates their level of dedication to the transportation industry and the community in general. If the answer is none; shop
elsewhere.
3) Is my deposit refundable? BEWARE! If they say "Yes", which means you can cancel on them at the last minute, they can do likewise if a better paying job comes along on the day of
your wedding.
4) What is the total cost? Be sure gratitudes, tolls, taxes, travel time, standing time and holiday premiums are included. What if you need overtime? That rate can be double
the normal rate even if the car is available. The driver may need to rush to the airport to meet a flight for the next customer.
5) Will you go out of town? Rates are usually charged from when
the limo leaves the office until it returns. Also an out-of-city fee may be charged for going to The Woodlands, Galveston, etc. Be sure the company understands where all you need to go before they quote
a price.
6) Will you do a "pickup" and "dropoff"? BEWARE! If they say "yes", that means that they will try to do ten jobs that evening instead of just yours. If they show up at all, they
may be 1-2 hours late. Also if you are not ready to leave the minute they arrive, they may want a $200 Overtime fee or simply leave without you when you're not looking to go on the next "PUDO". A reputable service
can be determined by those who have at least a four-hour minimum and stay with you the whole time parked outside in case you or your guests need an unexpected ride somewhere. An antique limo on display is like your
flower arrangements; it should be on prominent display the whole evening. Be sure your limo doesn't drive off to do a side job with your purse, camera, and wedding presents in the trunk!
SUMMARY: A
limousine service that specializes in weddings (80% or more of their bookings, has four-hour minimums, is family-owned and operated, belongs to several professional organizations, is recommended by other wedding service
providers and is a regular exhibitor at bridal shows is your best bet. OUR MOST IMPORTANT TIP: In the limousine business, like any other, if the deal sounds too good to be true….well, you know the rest !!!